Overview

An #Action Button is configured and placed on the Case record page to close the Case, with the Pre-Action defined. When users click the button, a screen opens with transformed/existing target field values, allowing them to review and edit those values before proceeding with the update.

General Use Case

Use an #Action Button on a record page to run a guided, rules-driven action—optionally showing a pre-action review screen so users can confirm or edit transformed values before execution.

Video Demo

Downloadable Executables

DownloadCase.Close

Walkthrough

1

Pipeline - Case.ActionButtons

Screenshot 2026-04-20 at 1.36.52 PM
2

New Executable - Case.Close

Screenshot 2026-04-20 at 1.37.06 PM
3

Action Button Settings

Screenshot 2026-04-20 at 1.37.19 PM
4

Scoping

Screenshot 2026-04-20 at 1.37.27 PM
5

Mapping

Screenshot 2026-04-20 at 1.37.53 PM