IS_CURRENT_USER_IN_OWNER_QUEUE

Description

Returns TRUE if the current context user is a member of the record owner's queue. Otherwise, returns FALSE.

Syntax

IS_CURRENT_USER_IN_OWNER_QUEUE() -> Boolean

Tips

• Returns TRUE only if the record’s owner is a queue and the current user belongs to that queue—either directly (as an individual member) or indirectly (via a public group, role, or role hierarchy).

• Ensure the queue is configured to support the current record’s object type.

• If queue membership uses "Roles and Subordinates," verify that the user’s role is within the defined hierarchy.